1. Parties
Seller:
- Company: Baypro Yazılım
- Address: Künhan Plaza A/6, Nilüfer / Bursa, Türkiye
- Phone: +90 224 334 18 04
- Email: [email protected]
- Web: www.baypro.com.tr
Buyer: the natural or legal person who enters their name / company name, address, email and phone number on the checkout page and confirms the order. The Buyer's details are recorded with the order and on the invoice.
2. Subject
This contract sets out the rights and obligations of the parties regarding the sale and delivery of the software license, subscription or digital service ordered online by the Buyer on the BayPro website, in accordance with Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation.
3. Product / Service, Price and Payment
The product/service name, package, term, quantity and total price including taxes are as shown on the checkout page and in the email sent after the order. Payment is made by credit/debit card through the payment provider's secure page or, for buyers in Turkey only, by bank transfer. The invoice is issued electronically and sent to the Buyer.
4. Delivery and Performance
- Delivery is electronic: once the payment is confirmed, the license/subscription is added to the Buyer's customer account and the license key and download links are sent by email.
- Subscriptions are provided for the paid period and renew at the end of the period unless cancelled by the Buyer.
- For licenses with a maintenance term, updates are provided during that term; afterwards the software can still be used, and a renewal is required for new versions.
5. Obligations of the Parties
- The Seller provides the product/service in line with the characteristics stated in the order summary.
- The Buyer agrees to use the license in accordance with the Terms of Use and the license terms and not to share the license key with third parties.
- The Buyer confirms that the information provided with the order is correct; the Seller is not liable for consequences of incorrect information.
6. Withdrawal and Refunds
Under Article 15(ğ) of the Distance Contracts Regulation, there is no statutory right of withdrawal for services performed instantly online or for intangible goods delivered instantly. Under the conditions set out in the Terms of Use, the Seller offers a 7-day no-questions-asked refund guarantee from the date of the first purchase; refunds are made to the original payment method within 14 days, after which the related license/subscription is cancelled.
7. Disputes
For disputes arising from this contract, the Consumer Arbitration Committees have jurisdiction within the monetary limits announced by the Turkish Ministry of Trade, and the Consumer Courts above those limits. For buyers who are not consumers, the courts and enforcement offices of Bursa have jurisdiction.
8. Entry into Force
The contract is concluded when the Buyer confirms on the checkout page that they have read the Pre-Contractual Information Form and this contract and completes the order. A copy of the contract is kept with the order record and can be viewed on this page at any time.